Duo Mobile App Download and Compatibility Guide

If you're planning to download and use the Duo mobile app, it's essential to know that it supports various authentication options, including Duo Push, passcode, and phone call authentication. However, not all browsers support all of these methods, so it's crucial to check the compatibility table below for the best results.

Minimum Browser Version Support

Duo's minimum browser version includes a range of options, but platform and roaming authenticators may require a different browser or a newer minimum browser version. For instance, WebAuthn Browser Support provides more information on compatible browsers. While not all browsers support all Duo authentication methods, we recommend using Chrome for the widest compatibility.

Supported Browser Versions

The table below outlines the supported browser versions and their corresponding Duo login option compatibility:

| Browser | Supported Version |

| --- | --- |

| Chrome | Desktop and Mobile |

| Firefox | |

| Safari (Desktop and Mobile) | |

| Edge | |

| Internet Explorer | |

Universal Prompt Compatibility

The Universal Prompt is compatible with a wide range of browsers, including Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile), Edge, and Internet Explorer. This means you can use the same browser to log in to your applications protected by Duo.

Comparison of Duo Login Options

One significant difference between the Universal Prompt and traditional prompt is the way Duo login options are presented. In the traditional prompt, these options look different from how they do in the Universal Prompt. However, the Universal Prompt still supports a wide range of Duo login options, giving you (or your Duo administrator) the flexibility to choose the best options for your organization.

Simplified Duo Experience

Another key difference between the two prompts is the way they handle verification. The traditional prompt loads on a web page within your organization's application, while the Universal Prompt redirects you to a page hosted by Duo to verify your login attempt before redirecting you back to the application. This simplified experience helps you log in faster than before.

When you log into an application protected by Duo using a web browser or certain client applications, you'll see a Duo prompt after entering your application login information. If you need to reactivate Duo Mobile for an existing device, follow these steps:

1. Reactivate Duo Mobile for an Existing Device

2. Choose Your Verification Method

By following this guide and understanding the minimum browser version support and compatibility requirements, you can ensure a seamless experience with the Duo mobile app download.